How do I Book My Cruise Airfare?
You can buy an 'Air/Sea'
package direct from the cruise line that includes airfare or you can
arrange flights on your own - through a travel agent or online. We
recommend either a TA or the 'on your own' option - as both almost
always result in greater choice and lower fares. In this article you
will find out how to:
* Find the Best Deals
* Plan for Contingencies
* Work with a Travel Agent
* Book with Frequent Flyer Miles
* Drive to the Port of Departure
* Plus Learn the Background & History of Cruise Air
Finding the Best Deals Online -
* Kayak.com
* Tripfinder.com
* Orbitz.com
* Fly.com
* Hotwire.com
* Vayama.com
Kayak.com
Pros
-The fare display is extremely flexible and user friendly. With
Kayak.com it is very easy to limit results to a particular airline, to
specific departure and arrival time frames, to scan multiple dates or to
return to the original input form for modification.
Cons -
Kayak.com is a data aggregator and does not actually sell tickets - once
you have chosen the flights you want - you are directed to another site
- often the airline's own proprietary site - to complete the sale - you
don't know who you will be dealing with until you are ready to
purchase.
Tripfinder.com
Pros - Like Travelocity and
Expedia, Tripfinder is a true online agency - and well suited for all
your ancillary cruise booking - airfare, pre/post cruise hotel, car
rental, etc. Deeply discounted hotel packages are automatically offered
as an option to air itineraries - a real convenience and time saver if
you are going to be looking for a hotel deal anyway. The user interface
is as friendly - or more so - than any other online reservation service.
Plus, Tripfinder offers a hotel " Best Rate Guarantee".
Cons -
While excellent for domestic travel and trans-Atlantic flights,
Tripfinder is weak when a multiple destination itinerary is required.
Orbitz.com, Fly.com & Hotwire.com
We
are still accumulating data on these systems, however, we do know that
Orbitz.com tends to get high marks from consumers for consistently low
prices - while Hotwire.com seems to be the front runner in the "User
Friendliness" category. The newest of the three is Fly.com which, like
Kayak, is an aggregator of information from other sites but has the
added convenience of displaying premium fares (first and business class)
next to economy. This is a real time saver for people wanting to see at
a glance just how much extra it would cost to ride up front in comfort.
Vayama.com
Pros
- Specializes in international airfares and is especially good for
visually oriented searches - one can just click at a location on a map
rather than type in city names or airport codes. Nice.
Cons - No
advantage over other sites unless you are just thrilled by seeing a map
with flight paths superimposed. Plus, you cannot purchase a last minute
ticket on Vayama.com. Travel must be five days out or more.
Plan for Contingencies -
Unless
yours is a very short flight, say Tampa to Miami, it is almost always
best to schedule arrival at the port of departure a day or two prior to
the ship's sailing. Why? If you are late to the port for ANY reason, the
ship is not going to wait. You will be on your own for all costs
related to catching up with the ship at the first port stop. And the
cruise line is not going to compensate you for days that you were not on
board.
The best strategy is to book a flight arriving the day
before the ship sails, grab a hote near the pier or in an area that
would be fun to explore for half a day. Then sleep easy with the peace
of mind that you are not likely to miss your ship.
When returning
for disembarkation allow for unexpected contingencies, such as a customs
or immigration instigated delay in clearing the ship for one reason or
another- or a weather related delay to the ship's arrival in port, etc. A
good rule of thumb - if you are catching a flight home on the same day
the ship gets in, don't schedule your departure any earlier than
mid-afternoon; even if the ship is scheduled to arrive at 7am and the
airport is only a stone's throw away - such as in Ft. Lauderdale.
Work with a traditional travel agent -
Pros
- Agents have the experience and resources to 'get-ur-dun' quickly and
can often save you money - even after paying their service fee.
Cons - You will still have to pay the standard agency service fee - usually $30 to $50 per ticket.
Using frequent flyer miles -
Pros
- Travel to a distant port of departure can be a very effective way to
get maximum value from your miles - especially if you use them to snag
first class seats at the lowest redemption tier. The very best value to
be squeezed out of your mileage stash is to use them to reach an
international port in First or Business class. In this instance your
value return per mile can be quite high, even if you have to redeem at a
higher tier to get the seats.
Personal Example - for a recent
cruise departing from Amsterdam we redeemed 175,000 miles each for
business class seats. There was availability one way at the lower tier
but we had to jump to the higher tier for the return in order to get two
seats on the same flight.
The Math - Airline policy allowed for
splitting the difference - half the standard (lower tier) round trip
business class level of 100,000 (50K) and half the "Sky Choice" round
trip level of 250,000 (125k), totaling 175,000 per person. We ended up
parking our rear ends for two eight hour flights in seats that retailed
for approximately $6,000 per person at time of travel - giving new
meaning to the term "bottom line".
In the example above our
redemption value quotient was a pimped 3.2 cents per mile. (It's not
rocket surgery...just divide the approximate dollar value of the ticket
by the number of miles redeemed.)
After messing with miles for
over 25 years, experience tells us 3.2 cents per mile is an excellent
return. As a matter of fact, anything over 2 cents per mile is good.
Cons
- See the above computations. The tragically uninformed have been known
to spend $1,000 worth of miles for a ticket they could have bought for
$200 cash. Go figure - literally.
Finding mileage seats with Expertflyer.com
Pros
- Here is a hot little opportunity to bypass the infernal/eternal phone
calls to frequent flyer customer service to check availability and
options for mileage tickets. Expertflyer.com has done a brilliant job of
determining the inventory code for most free seats and upgrades for all
classes of service and for most airlines (some better than others). For
example, if you are looking for First or Business class seats, your
search will be for flights that show availability in the "D" or "I"
category of seat inventory.
The basic Expertfyer service is $4.99
per month - with a Premium Service level option for a monthly
subscription fee of $9.99. We use the site often, even just for checking
schedules or to determine what carriers service a particular
destination.
This unique service will become even more valuable in
the future as people gain more flexibility and choice over which
airline frequent flyer account they wish to fatten for harvest - i.e.,
if you have a stash of American Express points you are entitled to move
them into anyone one of about 14 different airline programs. You only
have to first establish an account with that airline, which can be done
online and is free of charge, then link it to your AMX Rewards account.
Yes,
you heard right! You can now find out which airline has availability -
THEN build up the mileage in that airline's proprietary program - all in
a matter of minutes.
And here's another tip if you are an AMX
point hoarder - you can transfer points from your AMX Rewards account
into ANYONE'S account - all you have to do is link that person's account
with yours - all done online and free of charge. What a great way to
help Aunt Martha top off her account and ride up front in comfort on
that long haul trip to Athens for that Mediterranean
cruise-of-a-lifetime. Or, for her to top off yours for the same reason.
Cons
- To get the most value from the Expertflyer.com program you need to
know which of the various codes to look for - and they vary from one
class of service to another and not always the same from one airline to
another. But this is a short and painless learning curve, well worth the
time and effort if you are regular redeemer of frequent flyer miles. On
those times when you do have to call the frequent flyer desk, develop
the habit of asking the customer service agent to provide the "inventory
code" as well as seat availability. We have never been refused when
making that request. They are usually happy to provide it.
Driving to the Port of Departure-
Pros
- Usually secure, fenced in parking is provided by the cruise lines at
domestic ports of departure - sometimes even covered parking. The fee is
usually reasonable - $10 to $15 per day. Plus, by driving rather than
flying you not only save on airfare, you can pack EVERYTHING! Think you
might want that polyester Nehru jacket for formal night? Just throw it
in the suitcase. No need worry about schlepping too many bags, excess
baggage surcharges, etc. Once at the pier you can always make several
trips from the car to your cabin. Just tell those longshoremen giving
you the Stink Eye that your spouse over-packed.
Cons - None that
we can think of. Just don't leave anything valuable in the car.
Break-ins happen. Even in "secure" parking areas.
Background & History of Cruise Air Connections -
It
used to be that the best value was to buy the "Air/Sea" package from
the cruise line. This option usually resulted in a low - if not lowest -
price on the airfare - with the added the convenience of not having to
shop for the fare on your own.
The cruise lines loved to sell
these inclusive packages because they pocketed a portion, if not all, of
the commission offered by the airlines at the time. However, beginning
in 2000, the airlines began to reduce commissions, eventually
eliminating them all together. Under marching orders to maintain the
profitability of their air departments, the beady eyed cruise line
revenue managers responded by marking up the base price of each ticket
sold.
Apparently the cruise lines have now decided that they'd
rather not be in the airline ticketing business at all. Their markups
have gone so far beyond the typical travel agent's $30 to $50 per ticket
service fee - well, it's embarrassing. Today, you will almost
invariably find a better deal on your own - or by paying a travel
agent's fee to have it all handled for you. However, there is some value
in the marked up Air/Sea ticket not apparent at first glance. Transfers
from the airport to ship (or hotel) and return are usually included -
plus there is a minor insurance factor in that the cruise line will
assist and cover the cost of getting you to the ship if you miss
departure due to delayed flight arrival. This is not something they will
do if you bought the airline ticket online or through your favorite
travel agent.
Still, all things considered, we feel there is better value and greater choice in booking the air on your own.
No comments:
Post a Comment